Ordering & Shipping

Thank you for choosing our made-to-order clothing! We are dedicated to providing you with unique, customized garments tailored to your preferences. As these items are specially created just for you, our shipping policy for made-to-order clothing ensures a smooth and transparent delivery process. Please take a moment to review the following information:

1. Production Time: Since each garment is individually crafted, we require a production time of 2-5 days. This period allows our skilled artisans to meticulously create your made-to-order clothing with attention to detail and quality. Please note that this production time is in addition to the shipping time.

2. Shipping Options: We offer various shipping options to accommodate your needs. During the checkout process, you will have the opportunity to select the shipping method that suits you best. The available options may include standard shipping, expedited shipping, and international shipping. Each option has its own associated costs and estimated delivery times.

3. Estimated Delivery Time: The estimated delivery time consists of the production time (2-5 days) and the shipping time (14 days or sooner). Once your order has been completed and is ready to be shipped, you will receive a confirmation email with the estimated delivery date. Please note that unforeseen circumstances such as customs delays or inclement weather may impact the actual delivery date.

4. Tracking Information: To keep you informed about the progress of your order, we provide tracking information as soon as your package is dispatched. You will receive an email containing a tracking number and instructions on how to track your shipment online. This allows you to monitor the movement of your made-to-order clothing until it arrives at your doorstep.

5. International Shipping: For customers outside of our domestic region, we offer international shipping. Please be aware that international shipments may be subject to customs duties, taxes, and other fees imposed by the destination country. These charges are the responsibility of the recipient and are not included in the purchase price or shipping fees. We recommend checking with your local customs office for more information on potential fees before placing your order.

6. Address Accuracy: To ensure prompt and accurate delivery, please double-check your shipping address before completing your purchase. We cannot be held responsible for delays or non-delivery caused by incorrect or incomplete address information provided by the customer.

7. Shipping Partners: We work with reputable shipping carriers to deliver your made-to-order clothing safely. While we strive for reliable and timely delivery, please understand that once the package is in the carrier's possession, we have limited control over any unforeseen delays or issues that may occur.

We are committed to providing exceptional service throughout the shipping process for your made-to-order clothing. If you have any questions or need further assistance, please don't hesitate to reach out to our customer support team. We are here to ensure your satisfaction and a seamless shipping experience.

Thank you for choosing our made-to-order clothing. We appreciate your patience and understanding as we create and deliver your unique garments.